Our mission at Total Health Rewards, LLC. is to provide quality and secure service to our customers. Accordingly, Total Health Rewards is committed to protecting users’ online privacy and security. We collect data from visits to our Website for the purpose of customizing the online experience in ways we hope will save our users time and money, and enhance their experience.

Total Health Rewards users have the ability to control the flow of information received from us. We recognize that our continued success derives from establishing confidence among the healthcare practitioners we serve and keeping their interests foremost in mind.

Following is a detailed description of our privacy policy, building on the principles described above.

The Information We Collect and How We Use It

We collect the following types of information from you and use it as follows:

Demographic and Customer Information

When you register with Total Health Rewards, we may ask you to input or verify standard demographic information such as your name, specialty, address, birth date, gender, phone number, fax number, email address, social security number, DEA number, ME number, and state license number. We may also collect demographic and customer information in other ways, such as when we administer online surveys and promotions (eg, contests). Demographic and customer information is used to tailor your experience with Total Health Rewards, so we can provide you with content that is likely to be of interest.

We use demographic and customer information to verify your identity, send you the things you have purchased or requested, and to send you information and promotional material about us and our affiliates and advertisers. We may also use the demographic and customer information to contact you when necessary. You may opt out of receiving such communications as described below.

We may enter into agreements with reputable product and service providers that, in our opinion, will provide benefits to Total Health Rewards members. We will only provide individual demographic and customer information to these providers if they have provided us with contractual assurances to maintain all individual demographic and customer information in confidence. Apart from these providers, Total Health Rewards will not provide any personally identifiable demographic and customer information about you to any third party.

Payment Processing Information

When you buy something through our Website, we typically collect your credit card number (or another similar type of financial account identifier). We use this type of information to process your order. We also provide this information to the bank, credit card, or other financial institution in connection with the normal and routine processing of your order. Apart from this normal and routine processing, we do not disclose your credit card or bank account information to any other third parties.

The Things You Buy and Request

We collect information about the things that you buy or request. We use this information to help determine future needs for certain products. We may also use this information to determine your individual preferences for the purpose of directing offers and promotional material to you. If you do not want to receive email or other material from us, you may opt out of receiving such offers and material as described below.

Browsing Activities

When you visit our Website, we collect standard Web traffic data such as the time and date of your visit. We use this information to administer our Website and help enhance services such as managing your shopping cart.

We use cookies to help keep track of your visit to our site. We also collect other browsing activity information such as traffic patterns, click-stream patterns, search terms entered by users, and the URL of sites that directed you to our Website. These cookies will not be used to determine any personally identifiable information about you.

The browsing activity information is compiled to form aggregate and anonymous demographic and customer information, which is used as described above.

Miscellaneous Privacy Terms

This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. In particular, when you place orders or access your account information, we offer the use of a secure server that encrypts all information you input before it is sent to us.

Notwithstanding any statements to the contrary, we may disclose any information if we are compelled by law to do so, or in legal proceedings where such information is relevant.

By using our Website, you consent to our collection and use of information as described above.

Changes to this policy will be posted on our Website, and can be accessed by clicking on a link located on our home page.

To opt out of receiving communications from us, please contact us by sending a blank email message with UNSUBSCRIBE in the subject line to optout@totalhealthrewards.com. If you would like to request information about this Privacy Policy, please contact us by sending an email message to privacy@totalhealthrewards.com.